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Terms

Guarantees
All animals will be feeding and accurately sexed, unless otherwise noted and agreed upon. We guarantee live arrival *  between the temperatures of 40*F-90*F, (with appropriate heat/cool packs when needed) provided someone is there to accept the package on the first delivery attempt. Please contact us within 24 hours of receipt if the animal doesn't appear in good, apparent health, and we will gladly replace the animal or refund the purchase price of your animal, at seller discretion, once we receive the animal back into our care in the same condition as it was sent. Partial refund, with you keeping the animal, may also be an agreed upon option for special circumstances. DOAs must be reported immediately after receipt. Please freeze said animal. We reserve the right to request pictures of, or the body of, the deceased before replacement or refund is awarded, again at seller discretion.

Deposits
We will accept a 25% deposit to hold an animal for four weeks. If after that time the animal has not been paid for in full, your deposit is forfeit, unless other arrangements have been made. 

 

Payments    
All fees including shipping costs must be prepaid prior shipping.
We accept all major Credit Cards   via PayPal (We ship to a paypal verified address only!), US Postal money orders, Cashier checks and personal checks (Both are subject to bank clearance - may take up to 10 days/2 weeks). PayPal address: donelcuranovic@yahoo.com  at www.paypal.com

 

Shipping
All animals will be shipped in a  styrofoam lined box, unless other arrangements are made.
They can be shipped Overnight door to door (guaranteed live arrival), for $50.00-$75.00, depending on location.  Expensive animals can or will be shipped same day via the Airlines to your nearest major airport for $85. Larger/heavier boxes will cost more with either shipping option. 

 

Weather Conditions

Some orders may be held back, if we feel it is too hot or cold to ship. Your package will be shipped to you as soon as weather permits. Sorry for any inconvenience.  If you decide we should ship anyway, Guarantee no longer applies. We will contact you prior to shipping & provide you with your tracking information.

 

Testimonials

Please check out our Testimonials page so you can feel comfortable with your purchase.

 

Contact

Email - donelcuranovic@yahoo.com

 

  

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